Privacy Policy

Effective date: June 12, 2024

Introduction

St. Albert Cheese Co-op is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, built using Webflow, and use our services, including Google Analytics.

Your rights

Consent

We collect, use, and disclose your personal information only with your clear and informed consent. You have the right to withdraw your consent at any time.

Access and Correction

You have the right to access your personal information and request corrections if there are inaccuracies. To access or update your information, please contact us at privacy@fromagestalbert.com.

Right to be Forgotten

You have the right to request the deletion of your personal data. If you wish to exercise this right, please contact us at privacy@fromagestalbert.com, and we will promptly process your request.

Data Portability

Upon request, we will provide you with your personal data in a commonly used format, allowing you to transfer it to another service. Please contact privacy@fromagestalbert.com for data portability requests.

Transparency

Our privacy practices are transparent. We clearly explain what data we collect, why we collect it, how it is used, and who it is shared with. You can find detailed information in this Privacy Policy.

Data Minimization

We only collect personal data necessary for the purposes identified. We retain your data only as long as needed for those purposes or as required by law.

Security Measures

We implement strong security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security practices are regularly reviewed and updated.

Breach Notification

In the event of a data breach that compromises your personal information, we will notify you promptly and provide details on the nature of the breach and the steps taken to mitigate it.

Third-party Compliance

We ensure that any third-party services we use comply with our privacy standards. We carefully select and regularly review our third-party partners to maintain high privacy and security standards.

Regular Audits and Updates

We conduct regular audits of our data privacy practices and update our policies as needed to ensure compliance with current laws and best practices. We are committed to continuous improvement in protecting your privacy.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

  1. Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register on the website or when you choose to participate in various activities related to the website, such as online chat and message boards.
  2. Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.
  3. Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the website. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
  4. Data From Social Networks: User information from social networking sites, such as Facebook, Google+, Instagram, Pinterest, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. If you do not want us to gain access to this information, please adjust the privacy settings on your social network account.
  5. Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the website from a mobile device.

Use of Your Information

We may use the information we collect about you in the following ways:

  1. To Provide and Manage Our Services: We use your information to deliver, maintain, and improve our services. This includes using your information to process your transactions, manage your accounts, and provide customer support.
  2. To Communicate with You: We use your information to communicate with you about your account, transactions, and services. This includes sending you updates, newsletters, and other information that may be of interest to you.
  3. For Analytics and Improvement: We use Google Analytics to understand how our website is used and to improve our services. This includes tracking user interactions, website traffic, and other usage data.
  4. To Protect Our Services: We use your information to maintain the security and integrity of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues.
  5. For Legal and Regulatory Compliance: We use your information to comply with applicable laws, regulations, and legal processes.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  1. By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
  2. Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  3. Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
  4. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  5. Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  6. Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

Tracking Technologies

  1. Cookies and Web Beacons: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.
  2. Internet-Based Advertising: Additionally, we may use third-party software to serve ads on the website, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
  3. Website Analytics: We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the website through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the website, determine the popularity of certain content, and better understand online activity. By accessing the website, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under age 13, please contact us at privacy@fromagestalbert.com.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

By using our website, you agree to the terms of this Privacy Policy. We reserve the right to update this policy as necessary to reflect changes in our practices or legal requirements. We will notify you of significant changes via announcements on our website and email.